Is my financial data safe?
Yes. Your data is stored in an isolated database with access control per user — not a shared spreadsheet anyone can open. Only the people you give accounts to can see your company's numbers.
Is there a minimum contract period, or can I cancel anytime?
No lock-in contract. It's a monthly subscription — if it's not working for you, you cancel and stop paying from the next month.
Do I need to install anything or buy special hardware?
No. Odyssey runs in your browser on any computer, plus a dedicated mobile app for Android. No servers, no IT setup on your end.
Who actually enters my invoices and data into the system?
In the Accounting and Business plans, our team enters your invoices, sales, and purchases for you — you don't have to touch the system yourself unless you want to. You just check the Morning Report and approve what needs your decision.
Does Odyssey support Egypt's e-invoicing system?
Yes, e-invoicing is built in — invoices are compliant with Egyptian Tax Authority requirements without a separate manual export step.
Is Odyssey suitable for a retail shop or supermarket with a cash register?
Honestly — not yet. Odyssey today is built for businesses that invoice fixed customers (wholesale, distribution, manufacturing, services), not fast walk-in retail checkout. If that's your business, you need a dedicated POS system first; Odyssey is a strong fit for the accounting and reporting side alongside it.
What happens if my internet connection drops?
Odyssey is cloud-based, so it needs an internet connection to work, same as any online banking or email service. You can pick up exactly where you left off the moment you're back online.